You can redeem WAON vouchers using the WAON points you have accumulated by following these steps:
NOTE:
If Members want to use the WAON Voucher for payment, they need to provide the WAON Voucher QR code on the Mobile App for the cashier to scan before confirming the transaction.
Any WAON points available will be redeemed for WAON Vouchers first.
WAON points are valid for up to two (02) years from the date the points were credited to the Member’s Account for the first time after registration. The first month of point accumulation will be considered as the reference month.
From the second year onwards, the expiration date for accumulated WAON points will fall on the last day of the reference month.
The voucher redemption policy may change according to promotions or at different times.
Once you confirm the redemption of a WAON Voucher, you can check the redeemed voucher by going to the "Your Vouchers/Coupons" tab to verify the successful redemption.
In case you have confirmed the WAON Voucher redemption but cannot find the redeemed voucher in the "Your Vouchers/Coupons" tab, you can contact the Customer Service Department of ACS Vietnam Trading Co., Ltd.
Hotline: 1900 5150 (Extension: 2)
Email: [email protected] or [email protected]